Rule for approvals will not trigger

Thanks for sharing this screenshots, @Marie_Tubbs! I just try to reproduce this issue but the Rules seems to be running as usual for me. There are a couple of things you can consider if a rule seems. not to be working:

  • Please note Rules don’t apply to subtasks. If the approval is a subtask, you would need to add it to the project first.
  • Rules will be only triggered for actions you make in the future. This means the comment won’t be automatically added to all tasks marked as Approved in the past.

You can also try following these troubleshooting steps in case there is any issue in your browser that is blocking your rules: Asana supported browsers and troubleshooting steps | Product guide • Asana Product Guide

If the issue persists, I recommend you to contact our support team so we can investigate further! When you contact them please share the URL of this thread and the project URL to speed up the process. Thanks!

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