# Rule add task to an additional project is not working

**URL:** <https://forum.asana.com/t/rule-add-task-to-an-additional-project-is-not-working/123529>\
**Category:** Closed\
**Created:** [1 June 2021 09:37 UTC](https://forum.asana.com/t/rule-add-task-to-an-additional-project-is-not-working/123529 "2021-06-01T09:37:35Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![anon17165146](https://luna1.co/8d76cd.png) [@anon17165146](https://forum.asana.com/u/anon17165146)\
**Post date:** [1 June 2021 09:37 UTC](https://forum.asana.com/t/rule-add-task-to-an-additional-project-is-not-working/123529/1 "2021-06-01T09:37:35Z")

</div>

Briefly describe (1-2 sentences) the Bug you’re experiencing: I’ve set a rule for which every task moving to a certain section of a project is copied to another project. For some reason this rule is not working, even if it’s active.

Steps to reproduce: Move a task to the “Prod triaging” section in “New Prospects Onboarding” project. Wait for the rule to work (copy the task into “Prospects OB - Action Items” in “Quality” project)

Browser version: 90.0.4430.212

Upload screenshots below:

 ![Schermata 2021-05-28 alle 14.26.04](https://us1.discourse-cdn.com/asana/original/3X/1/5/153f4ea1b8724d01b10c782b6203177d84399573.png)

---

<div class="post-metadata">

**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [1 June 2021 13:36 UTC](https://forum.asana.com/t/rule-add-task-to-an-additional-project-is-not-working/123529/2 "2021-06-01T13:36:50Z")

</div>

Hi @anon17165146, thanks for flagging this!

This Rule will only run on tasks that have been moved to the “Prod triaging” section, after the Rule was set up - it will not run on tasks that were in this section prior to the Rule being available.

Can you confirm if the tasks which are not moving were already in this section or if you are adding them to the section since the Rule was created?

Looking forward to hearing back from you 🙂

---

<div class="post-metadata">

**Author:** ![anon17165146](https://luna1.co/8d76cd.png) [@anon17165146](https://forum.asana.com/u/anon17165146)\
**Post date:** [3 June 2021 08:13 UTC](https://forum.asana.com/t/rule-add-task-to-an-additional-project-is-not-working/123529/3 "2021-06-03T08:13:42Z")

</div>

Hi Rebecca,

thank you for your kind reply. Yes, I flagged the bug because I realised that some tasks, which have been moved to the section **after** the rule activation, had not been copied in the “Quality” project.

I also thought that it could be because the triggering project is set as private. Do you think that this could be a reason?

Thanks in advance.

---

<div class="post-metadata">

**Author:** ![Rebecca\_McGrath](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/rebecca_mcgrath/32/74508_2.png) [@Rebecca\_McGrath](https://forum.asana.com/u/Rebecca_McGrath)\
**Post date:** [10 June 2021 13:18 UTC](https://forum.asana.com/t/rule-add-task-to-an-additional-project-is-not-working/123529/4 "2021-06-10T13:18:25Z")

</div>

Hi @anon17165146, thanks for getting back to me 🙂 The project being private shouldn’t affect the rule triggering.

In this case, I’d go ahead and reach out to our Support team by following the steps below with the URL links to some tasks that are not being moved by the rule as you would expect.

> [@How to contact our Support Team email](https://forum.asana.com/t/how-to-contact-our-support-team/87774):
>
> You can contact the Asana support team through our Asana Support chatbot, which can be found at the bottom-right of the Help Center homepage. This method allows us to collect more information about your issue and effectively place your ticket with the team best equipped to assist you. To create a support ticket: Visit the [Help Center homepage](https://help.asana.com/s/). Click the chat icon in the bottom-right corner to open the Asana Support chatbot. Briefly describe your issue in the chat window. If the sugg…

The Support team have access to additional tools that we don’t have here on the Community team to be able to assist you further 🙂

---

<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [27 June 2021 05:19 UTC](https://forum.asana.com/t/rule-add-task-to-an-additional-project-is-not-working/123529/5 "2021-06-27T05:19:05Z")

</div>

Closed on 27 June 2021 05:19 UTC

This topic was automatically closed 16 days after the last reply. New replies are no longer allowed.
