Hi @Cally_McIntyre, thanks for reaching out! I agree with @Julien_RENAUD, this type of messages appear when the project is not part of a team in your Division. Unfortunately, we don’t have the tools in the Forum to confirm if your project is part of the Division. In this case, I recommend you to contact our support team and share the URL of the project. Our team will be able to see more details and confirm why you are receiving this error. You can also share the video with our support team as the conversation will be private via email
I hope this helps!