Reporting Chart Data Issue

I noticed that as of this week, one of the default charts in the ‘My organization’ dashboard—the donut chart labeled ‘My organization’s tasks by completion status this month’—is missing a key option in the grouping dropdown. This option was previously available and is still set as the default grouping for existing charts, but if I were to try and edit or recreate the chart, I wouldn’t be able to select it again.

Dashboards that already had the chart in place still display correctly, and the data appears accurate (you can still click into each section to view the full task list). However, the grouping option is no longer available in the dropdown, even when it’s already applied. Red box in the attached image is the default selected grouping, and I am unable to recall what it was titled previously, I think something along the lines of “Task status”, and it was not a custom field option.

@lpb @Bastien_Siebman tagging both of you in hopes this gets routed to the right place. LMK if this should have gone somewhere else.

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@Forum-team, Do you know if there was an unannounced feature change or A/B test that could affect this? Or should @Liv_Tillema Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team? Liv, it wouldn’t hurt, and may save time, for you to get that underway.

Thanks,

Larry

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Hi @Liv_Tillema

Sorry to hear you are encountering this, I recommend you to follow @lpb’s recommendation for troubleshooting and if the issue still persists, please contact our support team so they can review with you!

Apologies for the inconvenience

Thanks!

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