# Receiving work requests from clients via email directly to asana

**URL:** <https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744>\
**Category:** Ask the Community\
**Created:** [10 November 2020 04:24 UTC](https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744 "2020-11-10T04:24:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![anon18228767](https://luna1.co/8d76cd.png) [@anon18228767](https://forum.asana.com/u/anon18228767)\
**Post date:** [10 November 2020 04:24 UTC](https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744/1 "2020-11-10T04:24:49Z")

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I want to know if it is possible for my multiple clients to send work request directly to Asana via emails?

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**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\
**Post date:** [10 November 2020 10:15 UTC](https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744/2 "2020-11-10T10:15:50Z")

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Welcome to the Asana Community Forum @anon18228767! For your clients to be able to send you requests to Asana via email, they’d need to be members of your Workspace/Organziation in Asana.

Alternatively, if you don’t want to create accounts for them. I recommend you using our Forms feature. You can create a form that they can submit every time they need to send you work requests.

> **[Create Forms in Asana | Product Guide • Asana Product Guide](https://asana.com/guide/help/premium/forms)**
>
> Use Asana forms with internal and external teams, to collect and consolidate information.

I hope this helps! 🙂

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**Author:** ![Bastien\_Siebman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/bastien_siebman/32/172354_2.png) [@Bastien\_Siebman](https://forum.asana.com/u/Bastien_Siebman)\
**Post date:** [11 November 2020 07:34 UTC](https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744/3 "2020-11-11T07:34:27Z")

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The Forms feature is a good idea. You could also setup a zap that would read your emails, look for a specific trigger, and create a task as a result.

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**Author:** ![momonduty](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/momonduty/32/63095_2.png) [@momonduty](https://forum.asana.com/u/momonduty)\
**Post date:** [6 January 2021 09:12 UTC](https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744/4 "2021-01-06T09:12:16Z")

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The Forms feature is a great idea. But if you’re under the free account, you can create a filter in your inbox (I use Gmail) that sends client emails to one specific label then use Zapier so that emails grouped under that one label goes to an Asana project.

From there, you can do your triage already.

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**Author:** ![LEGGO](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/leggo/32/94022_2.png) [@LEGGO](https://forum.asana.com/u/LEGGO)\
**Post date:** [9 January 2021 19:44 UTC](https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744/5 "2021-01-09T19:44:15Z")

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Nice suggestion @momonduty! I like the idea of having both! Using Forms to structure work requests for clients, but also having email rules/triggers that feed any other requests into Asana as well.

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [30 May 2025 18:55 UTC](https://forum.asana.com/t/receiving-work-requests-from-clients-via-email-directly-to-asana/99744/6 "2025-05-30T18:55:42Z")

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