Given This sceanario.
“A” Project is added.
“guest 1” is added as a member to the project.
“1st” task is created in the project.
“guest 2” is added as a member to the project.
“1st” task is commented.
what happened is, although both “guest 1” and “guest 2” are members of the project, only “guest 1” will get notification. “guest 2” will not as it is added in the project later than “1st” task.
This will be very confusing. Imagine when you commenting to a task, you will never be sure which project members will get your notification, unless he/she are tasks collaborator.
I would guess that is because Guest 2 did not accept the invitation yet. Did he? You would expect him to find notifications in his inbox upon connection?
Hey @Vib_Wor, guests or members of projects are not automatically added as collaborators to each task.
So if you have your project settings on to notify members of task creation in projects, then all members of a project will receive notifications as the tasks are created.
However, to see updates on the actual tasks, they will have to hit ‘follow task’ or be tagged/assigned to it.
So it’s not a bug or anything like that, it’s just a misunderstanding.
Guest 1 sees the task being created, but because they didn’t follow the task, they won’t receive any more updates about it.
The ONLY time you will receive an update on a task is if:
a) you’re a collaborator of the task
b) you’re the assigned person on the task
@Caisha
Is there a way to have people follow tags? So every task that is associated with a tag (in our case we use client names as tags), I can then make sure that certain individuals are automatically listed as a collaborator as soon as it is tagged?
There’s no automated way, @Maggie, however you can use Zapier to do it. Just have the trigger be ‘when a new task is added to X tag’ then the action be ‘add XYZ as collaborators to task’. =)