# Problems integrating with Jira **URL:** \ **Category:** App Integrations\ **Tags:** extensions\ **Created:** [23 October 2020 11:23 UTC](https://forum.asana.com/t/problems-integrating-with-jira/98151 "2020-10-23T11:23:25Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Mark\_Allen](https://luna1.co/8d76cd.png) [@Mark\_Allen](https://forum.asana.com/u/Mark_Allen)\ **Post date:** [23 October 2020 11:23 UTC](https://forum.asana.com/t/problems-integrating-with-jira/98151/1 "2020-10-23T11:23:25Z")
Hello - I’m wondering if anyone in the community has experienced an issue with the Jira add-on? I set it up so I can link Asana tasks with issues in Jira and it was working perfectly without any problems for a couple of days. However, when I tried to use it again recently, it no longer works. I’m using the same Asana account and the same Jira account as before, but now when I try to create an issue, it hangs for a moment, before giving me a “Sorry, something went wrong. Try again later” message. ![Screenshot 2020-10-23 at 11.58.53](https://us1.discourse-cdn.com/asana/original/3X/3/4/34e591ada6d230e22f9fefb6ec642a6094567a9c.png) It’s not the most informative of messages, so if anyone knows what the “something” that went wrong might be and more importantly, how I can resolve it, I would be enormously grateful. Thanks. ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [27 October 2020 16:55 UTC](https://forum.asana.com/t/problems-integrating-with-jira/98151/2 "2020-10-27T16:55:55Z")
HI @Mark_Allen, can you try to de-authorise the integration from the “[App](https://asana.com/guide/help/fundamentals/settings#gl-apps)” tab within your profile settings, and re-authorise it? Let us know if the issue persists! ---
**Author:** ![Mark\_Allen](https://luna1.co/8d76cd.png) [@Mark\_Allen](https://forum.asana.com/u/Mark_Allen)\ **Post date:** [30 October 2020 10:12 UTC](https://forum.asana.com/t/problems-integrating-with-jira/98151/3 "2020-10-30T10:12:27Z")
Bingo! That did the trick, Marie. Thanks for your help! ---
**Author:** ![Kirie\_Martin](https://luna1.co/8d76cd.png) [@Kirie\_Martin](https://forum.asana.com/u/Kirie_Martin)\ **Post date:** [13 July 2021 19:02 UTC](https://forum.asana.com/t/problems-integrating-with-jira/98151/5 "2021-07-13T19:02:01Z")
@Emily_Roman@Rebecca_McGrath My team is also experiencing this issue within all of our Asana projects. De-authorizing/re-authorizing the Jira app did not resolve the issue. Are there additional steps we can take? ---
**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\ **Post date:** [30 May 2025 18:57 UTC](https://forum.asana.com/t/problems-integrating-with-jira/98151/6 "2025-05-30T18:57:09Z")
Closed on 30 May 2025 18:57 UTC