First post here and hope you can help me! I want to assign a task to an outsider (Martine) of my organisation. I do the following:
- Go to task, assign to,
- I start typing - note: Martine is not in my dropdown list (I did assign to her before in another workspace)
- I select "+ " Invite via mail
- I start typing her mailaddress and ad her name,
- I select “Share task”
Now nothing happens.
Please note: I misspelled her mailadress once, that did work in adding the task. (and now I cannot remove that faulty address from the dropdown box so it seems) and I used her private mailaddress, that also works. But I need to add her on her workmail and I have no idea what goes wrong there. Her mailadress is info@[privatedomain].nl
Please note 2: When I go to teammembers, Asana gives me an error “Trying to reconnect. Changes will be synced once your connection is restored” (there is nothing wrong with my internet).
Please note 3: I used Chrome and Edge, no difference, still the same problem. Logged out and in again. Nothing.
Is something buggy in the member section that causes this?