Thanks for your help here @Mike_Tammaro and @Rashad_Issa! and sorry for the trouble @Ant_Mitchell!
If you meet all the requirements for installation and the issue persists, I also recommend you to contact our support team, so we can investigate the issue further: How to contact our Support Team ✉
When you contact them, please send them the URL of this project so you don’t need to confirm this information again!
I hope the issue is solved soon. Let us know if you have any other questions