Payment problem


I want to get the premium account of asana but in the last step its stuck in upgrading page!

Anyone can help me?


Hi there! Our support team will need to answer this question - they’ll be happy to help. You can reach out to Asana support at


Congrats on upgrading! =) Hope you get it sorted.


I’m Still wait to solve my problem through support and sales team


Hi @chickland - sorry to hear you’re delayed on this. I encourage you to follow up with a reply to your existing ticket. In the meantime I’ll also reach out to them to let you know you’re having an upgrade issue. Thanks for checking in!