Paused rules ("Rules are waiting") never resume in List view after closing the task

English Forum Ask the Community
,
1

Briefly describe the bug:
Since the recent change where rules pause while a task is open, paused rules in List view never resume after closing the task detail pane. The banner says rules will resume when I navigate away, but even after closing the task and clicking elsewhere, they stay stuck as “2 rules are waiting” indefinitely and I have to click “Execute all awaiting rules” manually. The exact same rules on the same project release correctly when I do the same steps in Board view.

Steps to reproduce:

  1. Create a project with a rule triggered by “Task is added to this project” (mine has two actions: set custom task type, then set status).
  2. In List view, multihome a task into the project from another project, with the task detail pane open.
  3. The “Rules are waiting” banner appears (expected, per the new behavior).
  4. Close the task detail pane and navigate away (click into the project list, other projects, etc.).
  5. The rules remain paused indefinitely — they only run if I click “Execute all awaiting rules.”
  6. Repeat the same steps in Board view: the rules resume automatically as expected.

So it appears List view does not register that the task has been closed/navigated away from, while Board view does.

Browser version: Chrome Version 150.0.7871.127
Upload screenshots:

image
image584×222 13.4 KB

2

Hi @Juliana_A, welcome to the community! :tada:

Thanks for flagging this and for the clear repro steps! This looks like a possible List view issue with the new paused rules behavior not recognizing that the task pane has been closed. I’ve shared this with our team for further investigation.

In the meantime, a couple of workarounds:

  • Run the rule from Board view, where it resumes automatically
  • Click “Execute all awaiting rules” in List view when needed

If possible, please also reach out to our Support team and share a link to this post so they can collect logs and connect it to the report, which can help speed up the investigation: Asana Help Center

Thank you!

3

Thanks for the feedback, @Iren_Vilaniso !