Password Reset/Login Issues

I select “Forgot Password”. An email is sent to me (like the one below). I click on the link and change my password. Submit… And then it just freezes. I’ve tried this multiple times. Screenshot below.

I am reporting this issue on behalf of a coworker since she cannot login.

Hi @Brittney_Rosario :wave:t3:

We would recommend trying from another browser. Go to and click on the Forget password button.

If this doesn’t help, please ask you colleague to reach out to our support team following these steps: How do I contact support

Hope this helps!