I tried contacting support to see if this was a bug, but was told to go to the community because I am a free user
I added an Organization Guest to a Team, but that Guest can’t seem to search for any conversations.
They are able to browse through all Team conversations and conversations that are part of Public Projects. That’s normal, since they are part of the Team. Same goes for Tasks.
But if they use the Search Box to search for a keyword, only results matching Tasks with that keyword show, but not conversations.
If a full Organizational member in the same Team does exactly the same search, then both Tasks and Conversations show in the results.
To further verify this, if the guest uses Advanced search with an empty keyword, a Task filter shows all Tasks but a Conversation filter always has 0 results.
If this is by design, it doesn’t make any sense since the conversations are browseable and van be viewed. So this is why I think it’s a bug.
Can anyone verify?