# One of my workspace not listed anymore

**URL:** <https://forum.asana.com/t/one-of-my-workspace-not-listed-anymore/918957>\
**Category:** Ask the Community\
**Created:** [14 September 2024 19:01 UTC](https://forum.asana.com/t/one-of-my-workspace-not-listed-anymore/918957 "2024-09-14T19:01:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Tdskt21](https://luna1.co/8d76cd.png) [@Tdskt21](https://forum.asana.com/u/Tdskt21)\
**Post date:** [14 September 2024 19:01 UTC](https://forum.asana.com/t/one-of-my-workspace-not-listed-anymore/918957/1 "2024-09-14T19:01:47Z")

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Hello everyone,

today I logged on to asana and was stunned to see that one of my workspaces (the most important one) had conveniently disappeared.

There were two of us on this space, me and my client. Is it possible that my client has deleted me? I’m the creator of this space.

It’s a year’s work reduced to nothing, please help me! Thanks

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**Author:** ![Phil\_Seeman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/phil_seeman/32/81525_2.png) [@Phil\_Seeman](https://forum.asana.com/u/Phil_Seeman)\
**Post date:** [15 September 2024 04:59 UTC](https://forum.asana.com/t/one-of-my-workspace-not-listed-anymore/918957/2 "2024-09-15T04:59:54Z")

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Hi @Tdskt21,

While it’s possible your client deleted you, it’s also possible this is due to Asana’s new email policy which you can read about here:

> [@Update to our email policy](https://forum.asana.com/t/update-to-our-email-policy/742864):
>
> Hello everyone wave Asana is introducing a [new account email policy](https://help.asana.com/hc/en-us/articles/18180556865563-Asana-Account-Email-Policy) to help maintaining the highest level of security and privacy for Asana users. With this update, members of an organization will only be able to add compatible email addresses to their Asana account. A compatible email address is one that matches the email domains that have been verified and added to your organization in Asana. This new policy is already enforced for new users. New users cannot add incompatible email addre…

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**Author:** ![Tdskt21](https://luna1.co/8d76cd.png) [@Tdskt21](https://forum.asana.com/u/Tdskt21)\
**Post date:** [15 September 2024 09:07 UTC](https://forum.asana.com/t/one-of-my-workspace-not-listed-anymore/918957/3 "2024-09-15T09:07:39Z")

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Yes, I asked my client and he told me it wasn’t him. I think it’s because of what you told me, and I thank you for that, it’s half reassuring.

I no longer had access to the associated pro account. I’ve just renewed the domain name but of course I don’t have the emails received by asana during this migration.

What can I do? Do I have to contact asana support? I would like to receive the migration email again.

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**Author:** ![Phil\_Seeman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/phil_seeman/32/81525_2.png) [@Phil\_Seeman](https://forum.asana.com/u/Phil_Seeman)\
**Post date:** [15 September 2024 18:29 UTC](https://forum.asana.com/t/one-of-my-workspace-not-listed-anymore/918957/4 "2024-09-15T18:29:06Z")

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Yes, I would recommend contacting Asana support in this scenario.

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [22 September 2024 18:29 UTC](https://forum.asana.com/t/one-of-my-workspace-not-listed-anymore/918957/5 "2024-09-22T18:29:29Z")

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Closed on 22 September 2024 18:29 UTC

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