Welcome to the Forum @RachelA and thank you for taking time to report this. Sorry to hear you are running into this issue and thank you for testing this in both browsers.
If you haven’t yet, would you mind trying the following steps:
- Clear your Browsers Cookies and Cache just to be sure this isn’t just a small browser glitch?
- Try using an incognito windows to confirm if you experience the same behaviour
If this issue persists I would recommend you to reach out to our Support Team who will be able to take a closer look into your account and assist you further. You can contact them by following these steps: https://forum.asana.com/t/how-do-i-contact-support/19057/7?u=natalia
When you do, please feel free to share the URL of this thread so you don’t have to re-explain everything and the URL of the Task you should have received an Inbox Notification.
Please let me know if there is anything else I can help you with Rachel! Have a nice Friday!