# Notifications in Asana Inbox are only inconsistently being sent as emails **URL:** \ **Category:** Ask the Community\ **Tags:** emails\ **Created:** [20 January 2021 13:52 UTC](https://forum.asana.com/t/notifications-in-asana-inbox-are-only-inconsistently-being-sent-as-emails/107017 "2021-01-20T13:52:04Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Doug\_Morgan](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/doug_morgan/32/69185_2.png) [@Doug\_Morgan](https://forum.asana.com/u/Doug_Morgan)\ **Post date:** [20 January 2021 13:52 UTC](https://forum.asana.com/t/notifications-in-asana-inbox-are-only-inconsistently-being-sent-as-emails/107017/1 "2021-01-20T13:52:04Z")
Briefly describe (1-2 sentences) the Bug you’re experiencing: When items appear in my Inbox in Asana (including but not limited to new tasks being assigned to me) I do not always receive an email. This is not a case of emails being grouped together when multiple notifications are generated in a short period. Steps to reproduce: Inconsistent - I cannot identify any patter between instances I do and do not receive an email Browser version: Currently using Chromium Edge 87.0.664.75 (I don’t think browser choice would be a factor here) Upload screenshots below: Screenshots are not likely to be relevant, but as a specific example please see the task “Lansweeper Upgrade” that was assigned to me on 1/12. I received no emails from Asana on that date. ---
**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\ **Post date:** [20 January 2021 15:24 UTC](https://forum.asana.com/t/notifications-in-asana-inbox-are-only-inconsistently-being-sent-as-emails/107017/2 "2021-01-20T15:24:28Z")
Hi @Doug_Morgan, welcome to the Asana Community Forum! In order to investigate this further, I recommend you to contact our support team. Unfortunately I don’t have the tools in the forum to have a closer look and investigate this issue further! When you contact them, please confirm the following information to speed up the process: - URL of the task that was assigned to you but you didn’t receive a notification - URL of this thread so you don’t need to explain the issue again - Screenshot showing your [email notification settings](https://asana.com/guide/help/email/email-from-asana#gl-settings) I hope the issue is solved soon and apologies I couldn’t help you further in the forum! Let me know if you have any other questions. ---
**Author:** ![Doug\_Morgan](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/doug_morgan/32/69185_2.png) [@Doug\_Morgan](https://forum.asana.com/u/Doug_Morgan)\ **Post date:** [20 January 2021 15:43 UTC](https://forum.asana.com/t/notifications-in-asana-inbox-are-only-inconsistently-being-sent-as-emails/107017/3 "2021-01-20T15:43:25Z")
Hi Emily, This forum is the only way I could find to contact any member of the Asana team. Can you please direct me to the proper place for support? ---
**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\ **Post date:** [21 January 2021 10:27 UTC](https://forum.asana.com/t/notifications-in-asana-inbox-are-only-inconsistently-being-sent-as-emails/107017/4 "2021-01-21T10:27:56Z")
Sorry for the confusion, @Doug_Morgan! I was meant to add the steps to contact support in my comment yesterday. You can follow these steps to find the contact us form: [How to contact our Support Team ✉](https://forum.asana.com/t/how-to-contact-our-support-team/87774) ---
**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\ **Post date:** [27 April 2022 14:16 UTC](https://forum.asana.com/t/notifications-in-asana-inbox-are-only-inconsistently-being-sent-as-emails/107017/5 "2022-04-27T14:16:04Z")