Not Registering Right Amount if Users

Briefly describe (1-2 sentences) the Bug you’re experiencing: our app is registering 15 users when we have 14, trying to register 15

Browser version: android app, also showing up on Chrome

Upload screenshots below: (Maryna is missing, she’s 14. Need to add Mary)

Hi @Tiffany_Weber, welcome back to the Forum. I am sorry to hear that you are experiencing issues with the Member count. In order to better assist you, I would recommend reaching out to our Support Team directly.

Since this is an account-related issue, our Support team will be able to look into your account and share specific details with you that I would not be able to share on this public thread.

I’m sorry I can’t be of more help to you in this regard, but I’m pretty sure our Support can help you resolve this problem! Please let me know if you need anything else!

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