# Not receiving Notifications

**URL:** <https://forum.asana.com/t/not-receiving-notifications/93338>\
**Category:** Ask the Community\
**Tags:** projects\
**Created:** [2 September 2020 05:04 UTC](https://forum.asana.com/t/not-receiving-notifications/93338 "2020-09-02T05:04:23Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Leonardo\_Pegoraro](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/leonardo_pegoraro/32/29169_2.png) [@Leonardo\_Pegoraro](https://forum.asana.com/u/Leonardo_Pegoraro)\
**Post date:** [2 September 2020 05:04 UTC](https://forum.asana.com/t/not-receiving-notifications/93338/1 "2020-09-02T05:04:23Z")

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Dear ASANA Team,

I’m not receiving notifications and I don’t understand why. I believe my settings are set up correctly (see images below). Could someone help me?

Thank you,

Leonardo

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**Author:** ![Leonardo\_Pegoraro](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/leonardo_pegoraro/32/29169_2.png) [@Leonardo\_Pegoraro](https://forum.asana.com/u/Leonardo_Pegoraro)\
**Post date:** [2 September 2020 05:07 UTC](https://forum.asana.com/t/not-receiving-notifications/93338/2 "2020-09-02T05:07:52Z")

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![image](https://us1.discourse-cdn.com/asana/original/3X/1/5/157cd9c50a4b2d84a68d15251f70026bf37f9097.png)  
 ![image](https://us1.discourse-cdn.com/asana/original/3X/f/9/f9c968d246d97533848d30913e45593747cc2c4f.png)

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**Author:** ![Emily\_Roman](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/emily_roman/32/283076_2.png) [@Emily\_Roman](https://forum.asana.com/u/Emily_Roman)\
**Post date:** [2 September 2020 07:42 UTC](https://forum.asana.com/t/not-receiving-notifications/93338/3 "2020-09-02T07:42:29Z")

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Hi @Leonardo_Pegoraro, thanks for reaching out and sorry for the trouble here!

Please note activity notifications are only sent out for actions and changes performed by others; you will not receive a notification for actions you perform yourself.

Since all your notifications are enabled and you are still not receiving emails from Asana, I recommend you contacting our support team. Unfortunately I don’t have the tools in the forum to investigate this further!

- [How to contact our Support Team email](https://forum.asana.com/t/how-to-contact-our-support-team/87774)

I hope the issue is solved soon! Let me know if I can help you with anything else!

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [27 April 2022 14:15 UTC](https://forum.asana.com/t/not-receiving-notifications/93338/4 "2022-04-27T14:15:20Z")

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Closed on 27 April 2022 14:15 UTC