# Not able to REPLY to ASANA tasks and chat from GSUITES **URL:** \ **Category:** Ask the Community\ **Created:** [12 May 2020 10:30 UTC](https://forum.asana.com/t/not-able-to-reply-to-asana-tasks-and-chat-from-gsuites/83171 "2020-05-12T10:30:17Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Shane\_Solomon1](https://luna1.co/8d76cd.png) [@Shane\_Solomon1](https://forum.asana.com/u/Shane_Solomon1)\ **Post date:** [12 May 2020 10:30 UTC](https://forum.asana.com/t/not-able-to-reply-to-asana-tasks-and-chat-from-gsuites/83171/1 "2020-05-12T10:30:17Z")
I click reply to a mail i get from ASANA for a task or collaboarator or a chat and get this error message - something is wrong because I have been replying to messages like this for months now and all of a sudden this error message comes but i have made no changes from my side. This is the error message ASANA send back We couldn’t process your email because it was sent from a server that is not authorized to send emails for [exprop.co.za](http://exprop.co.za/). Please contact your email admin to update your domain’s email settings. [3.bk54fl69ft.azy9wrkw9t.bkmit3zcwa.0frrecf7s0cea6lg19zdjvgsy@mail.asana.com](mailto:3.bk54fl69ft.azy9wrkw9t.bkmit3zcwa.0frrecf7s0cea6lg19zdjvgsy@mail.asana.com), ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [12 May 2020 11:46 UTC](https://forum.asana.com/t/not-able-to-reply-to-asana-tasks-and-chat-from-gsuites/83171/2 "2020-05-12T11:46:14Z")
Hi @Shane_Solomon1 and thanks for reaching out. We’ve recently tightened our security regarding email creation via task forwarding. I’d recommend following the steps shared by this other community member in [Recent email security update. How to fix “We couldn’t process your email” - #38 by Christian\_Quiros](https://forum.asana.com/t/recent-email-security-update-how-to-fix-we-couldn-t-process-your-email/17732/38) to set your Gsuite domain accordingly! ---
**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\ **Post date:** [12 May 2020 11:46 UTC](https://forum.asana.com/t/not-able-to-reply-to-asana-tasks-and-chat-from-gsuites/83171/3 "2020-05-12T11:46:19Z")