After reading many reviews, I decided on Asana and just signed up. Several reviews warned that there was a steep learning curve, but after logging in and creating a projects, I thought it was a breeze.
I was wrong.
I figured out how to organize my tasks into sections – one section for each component of my project. But the components are interrelated and related tasks across the sections have to be completed in groups, so I went looking for a way to further organize tasks. I found tags as one option and spent the next 15 minutes trying to figure out where tags are that place after place says is available in the basic account.
I learned that tags aren’t available in personal projects. So I had to figure out whether I was in a personal project. That took a bit of googling and several minutes of exploring my account. I finally figured out that I’m in a personal project. In the process I learned that there are also workspaces and organizations. (And that I can use projects to emulate tags, which I might do for this particular problem.)
Now I’m realizing that there’s different functionality for personal projects, workspaces, and organizations. Asana automatically placed me in personal projects and that’s where I entered my tasks. I wasn’t told that I needed to figure out what was best for me rather than click the “New Project” button Asana puts in front of me.
So then I went searching for how to convert a personal project to a workspace or organization, should I need to do that either for functionality or when I eventually have more users. Ten minutes later, I have no clear answer, but there appears to be a 3rd party app for doing so. Apparently in my first day of trying to use Asana I’ve put myself in a situation where I may have to recover by using a 3rd party app. (But I’m not so far along that it wouldn’t be easier to simply retype everything or copy-and-paste everything to recover.)
I’m still not sure whether I’ll need personal projects, organizations, or workspaces. But I am now having second thoughts about proceeding with Asana and getting myself further into a mess. If there are alternatives and their choice is significant, you need to present them to me before I commit myself to one. A simple on-boarding wizard would do the trick. Leaving me to discover and attempt to correct after the fact is unfriendly. How much of this user interface is like that?