I feel Asana users would really benefit from a task type that is for notes/reference only and cannot be marked complete, and that doesn’t count against task completion percentages in the dashboard and progress views.
I’m a project manager for a creative marketing team. For each project, we have one or more “project notes” tasks that hold comments, files, and group conversations relevant to the project. All the other tasks in the project are to-do tasks that get assigned out to the team for completion. However, the Project Notes task is always visible and should never be assigned or completed, as it’s for reference only.
Unfortunately, this means that in the dashboard, progress, and portfolio views for the project, we can never achieve 100% completion because of these Project Notes tasks.