My Task Rules are re-assigning Subtasks

This is happening across our team. We all implemented a rule in our individual My Task pages that when the Due Date was approaching, it would move the task to a “Due soon” section. Now when activated, it’s re-assigning whoever’s assigned to a subtask being moved to whoever owns the main task.

It seems like this was a known bug for a while that was triggered by the “Run on subtasks” toggle in the Rule being turned on, but that toggle is turned off automatically now on My Task rules and it’s still happening.

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Welcome, @Calla_R,

FWIW, I just tried to reproduce this and couldn’t; it behaved as expected for me, not changing the subtask’s assignee.

I didn’t use “Due date is approaching” but instead “When task is no longer blocked” as my trigger, so it’s not identical to your case, but similar.

Did you check the specific rule’s setting for Runs on subtasks? It’s set rule-by-rule and must be toggled off for the rule you’re testing to ensure the subtask behavior is avoided.

Thanks,

Larry

Hi Larry. Yes, I’ve checked the specific rule’s settings and the Runs on subtask toggle is greyed out (see attached)

Ok, thanks. Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry

this is happening to us as well. It is changing the assignee when something is completed etc. if the rules are the simple “when task is completed move to section” or “when task is due today move to section due today”.
this task was originally assigned to me, when i marked it complete it was changed to the other person because on their My Tasks they had a rule ““when task is completed move to section”

Additionally, the same thing happened overnight with the other rules like this “when task is due today move to section due today/next week”.

@Forum-team, Would it be possible to escalate this?

Thanks,

Larry

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Hi @Lindsay_Mancuso thanks for flagging this, I know how frustrating it is when My Tasks rules affect items you didn’t intend.

Quick context: in My Tasks, any subtask assigned to you will appear like a normal task. So if a rule condition is broad enough, it can unintentionally act on those subtasks as well.

A few quick checks that usually help resolve this:

In My Tasks, open your rules and review whether there’s any action that “reassigns” or “changes assignee.”
Add a narrowing condition like “Project is …” so the rule only applies to tasks from specific projects. This is the most reliable way to prevent unrelated subtasks from being included.
If there are project-level rules that also reassign tasks, check whether those subtasks are multihomed into those projects, as that can also trigger unexpected behavior.
As a temporary workaround, disable the specific reassign rule, confirm the behavior stops, then re-enable it with tighter conditions.

If possible, could you share:

  • A screenshot of the exact rule in My Tasks (trigger, conditions, actions)

  • One example task link where this happened and the approximate time

  • Whether that subtask is also in a project that has its own rules