# My rule on task completion hasn't not been running

**URL:** <https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074>\
**Category:** Ask the Community\
**Created:** [10 January 2024 13:40 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074 "2024-01-10T13:40:22Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Jessie\_Rusk](https://luna1.co/8d76cd.png) [@Jessie\_Rusk](https://forum.asana.com/u/Jessie_Rusk)\
**Post date:** [10 January 2024 13:40 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074/1 "2024-01-10T13:40:22Z")

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I have create a custom rule that when the task and all subtasks are completed, in a certain section, it will move to another project. During testing 2 weeks ago, it worked fine, but the rule has not ran in 12 days now. I have tried to recreate the rule several times, waited 24 hours, but the rule doesn’t run any more. None of my rules are running.

Rule flow:  
When: task completion status is change  
Check if: section is- Action item AND all subtasks are marked as completed  
Do this: Move task to another project: Team completed tasks

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [10 January 2024 16:13 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074/2 "2024-01-10T16:13:48Z")

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Welcome, @Jessie_Rusk,

Can you include screenshots of the overall rule and the details of each of the three component parts?

Otherwise, you can [Try these troubleshooting steps](https://asana.com/guide/help/faq/connectivity#gl-troubleshooting), then please 1) Report your problem by going to #Report a Bug, clicking the New Topic button at the right, and following the instructions, or 2) To create a support ticket, go to [www.asana.com/support](http://www.asana.com/support) (make sure you are logged in to Asana) \> click the chat icon at the bottom right \> type “speak to an agent” \> click “Yes” \> click “Something Else” \> click “Create a support ticket.”

Thanks,

Larry

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**Author:** ![Jessie\_Rusk](https://luna1.co/8d76cd.png) [@Jessie\_Rusk](https://forum.asana.com/u/Jessie_Rusk)\
**Post date:** [10 January 2024 16:18 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074/3 "2024-01-10T16:18:33Z")

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![image](https://us1.discourse-cdn.com/asana/original/3X/8/c/8c025edb8eb3b7a121ea37a4f5155747bd4114cd.png)

This was working fine in December. It didnt run for 13 days. I recreated the rule a few times. I waited 24 hours as well.

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**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [10 January 2024 16:30 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074/4 "2024-01-10T16:30:38Z")

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I think your “When” condition is not specified correctly. What I think you want is:

 ![image](https://us1.discourse-cdn.com/asana/original/3X/8/b/8b014311a6a1262e4b23fa08ebf9525c597b7786.png)

Thanks,

Larry

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**Author:** ![Jessie\_Rusk](https://luna1.co/8d76cd.png) [@Jessie\_Rusk](https://forum.asana.com/u/Jessie_Rusk)\
**Post date:** [10 January 2024 16:50 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074/5 "2024-01-10T16:50:23Z")

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there are no subtasks, however I did try that. My main issue is none of my rules are running. No rules rules.

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<div class="post-metadata">

**Author:** ![Larry\_Berger\_lpb](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/larry_berger_lpb/32/276017_2.png) [@Larry\_Berger\_lpb](https://forum.asana.com/u/Larry_Berger_lpb)\
**Post date:** [10 January 2024 17:04 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074/6 "2024-01-10T17:04:22Z")

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Sorry, unless someone else has an idea, I think you’ll have to contact Support. If you wanted to keep trying, I’d write the simplest rule I could think of and try to get it to run.

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**Author:** ![system](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/system/32/276370_2.png) [@system](https://forum.asana.com/u/system)\
**Post date:** [30 May 2025 19:00 UTC](https://forum.asana.com/t/my-rule-on-task-completion-hasnt-not-been-running/658074/7 "2025-05-30T19:00:47Z")

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Closed on 30 May 2025 19:00 UTC


