Multiple emails to followers


#1

We use the “project conversation” function to keep track of progress, and include the project email address in outlook conversations with clients.

when we put the "XXXXXXx-email-eap-offer@mail.asana.com" into a CC in outlook the project followings can get up to 10 copies of the email.

is there a way to stop this?

lee


#2

Hi Lee,

I’m sorry to hear this is happening. I reached out to my team and it looks like this is a bug. Our team is looking into it and hopefully we’ll have a solution soon.

Please let us know if there’s anything we can do for you.

Best,
Alexis


#3

Good morning
Any update on this “bug”
cheers
lee


#4

Hi @Lee_Howard - No update yet, but you’ll certainly see an update when we have one! :slight_smile:


#5

@Lee_Howard, This is a really smart idea. So if I understand you correctly, by including the Asana address in the CC field of the e-mails, you are able to memorialize the e-mail chain in the Asana task, even when it includes folks not on your Team, is that right? If so, this is a really smart usage idea that I’d like to implement on my team.


#6

That is correct.

We use it for project management, so we all know what the last communication is on the project

Lee


#7

anything?


#8

Any update to this???