We use the app for our onsite teams to relay info back to people in the office, unfortunately the app is not syncing and i have 60 files pending to sync, we need to access this information to load onto our clients systems but cannot do that via the app.
Can someone please let me know how to sync the app as this is a big problem for us.
I have tried the following:
Turning the mobile devise on and off, disconnecting wifi, mobile data and restarting.
as far as i am aware there is not a data usage limit issue with asana
I have looked on the forums, some suggest taking pictures of what we need to upload which does not work for us as we have reports, checklists, plans and images we need syncing.
This has now been occuring for a number of days, the details are in Asana app but not syncing.
Need an urgent response, thanks Al