Mobile Android app not showing anything despite me being logged in

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1

I am logged in to Asana via my organizations log in and I used magic link and it went to my work email but when I go into the app on Android, I am logged in but nothing shows and I can’t search for projects or see any tasks. I uninstalled and reinstalled the device and cleared the cache and my OS is up to date. Anything anyone can do to help would be amazing.

2

Welcome, @Doug_Kaplan1, and sorry to hear this.

Is there any chance you are not in the correct workspace on mobile?

Otherwise…

Please create a support ticket: see How to contact our Support Team.

Thanks,

Larry

3

Thanks for the response! How do I check the workspace? I see my company name in my profile section

4

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It’s called Account here. Click that and then in the list of accounts, perhaps there’s more than one and you’re not in the right one, so click the other there. Just a possibility…

Thanks,

Larry