All previous tasks and projects with attached files now have broken file pathways to Dropbox, Microsoft Suite, and local Desktop files.
An error page occurs if you try downloading.
I can no longer access these files directly within Asana.
Not sure if this is a bug, but I have the most recent version.
Hi @Hayden_MacLachlan
Welcome to the forum.
That sounds frustrating. Have you checked that these files destination did not change. If someone moves a file from one location to the next in microsoft suite for example, the link will change and hence why you may get a broken link.
Rashad
File destinations have not moved or been changed.
In this case, I suggest you contact support team. THey should be able to investigate and help you with this issue.
This link should help you submit a support ticket step by step
system
Closed
May 8, 2024, 3:35am
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