Migrate Asana tasks from one account to another


#1

Hi,
I have two mail accounts within my organization which ultimately route into one inbox. But I made the mistake of signing up to Asana with one and to Slack with the second one. Now I cannot add tasks from Slack to the correct Asana account.
Is there a way to migrate data from one account to another?

Thanks


#2

In one of the account go to profile settings > from Email, and add the second email. Your accounts will be “merged” and you will be able to use both email to login…

Bastien
Asana Certified Pro, consultant, author and developer


#3

Thanks a lot! I had no idea that this potion would give equal access from both accounts.


#4

@Marie can you confirm what I said? @Norbert_Gasparik yes it is not very clear in the interface.


#5

Yes confirming that the solution offered by @Bastien_Siebman should work @Norbert_Gasparik. Here are the instructions to merge your accounts: https://asana.com/guide/help/fundamentals/accounts#gl-merge-accounts

Let us know if you’re running into any trouble!


#6

Thanks @Marie and @Bastien_Siebman for your answers and help. As of now, I am running the newest version of Asana web app, so what I see is a little different. The tab you are referring to, is probably the ‘EMail Notifications’ tab now. Anyhow, the options there are the same and upon adding the account, it does just what I wanted.
So thank you again, you guys saved me a headache.


#7

Correct @Norbert_Gasparik; we have renamed “from Email” to “Email forwarding”; our guide article (https://asana.com/guide/help/fundamentals/settings#gl-from-email) should also be updated soon!
Let us know if you have any follow-up questions, Norbert; happy Wednesday!


#8

Good to know Marie!