The comments section of a task currently behaves as, essentially, a notepad. This makes it difficult to accurately keep track of where a particular task is. The Timeline’s functionality doesn’t quite fit this requirement because many businesses, like mine of course, have myriad tasks that don’t have specific end dates. If the comment section within a Task were to operate like a text messaging application, where messages are individualized, time-stamped and ordered from most recent to least, this would be EXTREMELY useful!
And if the Tasks could then include an icon indicator when it receives a new Task Message this would enhance the workflow substantially.
Thanks for a great product! Would be excellent to see it get even greater.