Merged accounts


#1

I may have made a mistake, I’m not sure.

I have an Organization based on my work email. I was going to add a separate workspace/account for my personal stuff, and I don’t want anything to be co-mingled. Asana asked me for a “secondary email” in case I lose access to my main email. Well, I used the same email that I created the 2nd account/workspace from. Then it said it was merging the accounts. I don’t think I want that, and I can’t figure out how to stop it, or reverse it.

Any ideas on this?


#2

My guess is that you are afraid of merging when you should be glad you did. Your two workspace/organization won’t share any info/tasks/tags… but you will be able to access both when logged in. If you don’t merge, you’ll have to logout and login to change.

As an example, I am part of about a dozen organizations, and have 3 different email addresses.


#3

Oh, I can’t seem to disagree with Bastien. I was also glad I did merged the same scenarios of my Work Email and my personal email.

All Asana does is create two separate Workspaces. and I could just switch between the two using the option @ top right corner of Asana.


#4

I regret merging. Or rather, I regret trying to unmerge afterwards. I thought it would be as simple as deactivating the new account that I created to merge with the first account.

The result was that I’ve now lost access to the first account. It is still active apparently, but I can’t log in - it just keeps telling me that something is wrong with my username or password. Asana won’t let me use the forgotten password link - it just keeps redirecting me back to the main login screen. I can’t delete the account, can’t re-invite it, nothing.

Has anyone had a similar experience or know what to do to get back into the account?

Thanks