I created a PROJECT with TASKS
The PROJECT is called ARCHITECTS
TASKS are all Names of Architects
Then in other projects I sometimes @ ‘the name of the architect’ that I have already entered under ARCHITECTS and as I am typing the name comes up from my list and I click it - so there is essentially a hyperlink (@‘task’) back to the architect under the ARCHITECTS project…
For some reason now (since last week) any new ones I have entered in do not show up when I search? The hyperlink is still in the subtask/ task but not searchable so can not find them unless I go through and try and find manually.
I created a PROJECT with TASKS
HI @Tim_Grose and thanks for reaching out in the Forum.
Could you please share some screenshots to illustrate the issue, I’m a little bit struggling to visualise what your project looks like! Could you also share a screenshot of what you see in the Search results?
Looking forward to your reply!
This image shows the PROJECT and then under the SECTION (DEVELOPERS) I have a list of TASKS (that are all DEVELOPERS)… Then as an example - one of the TASKS that I added recently was the developer BALTINAS
This image shows 1 of the 4 @BALTINAS references i have made throughout various PROJECTS / TASKS / SUB-TASKS…
This then shows the results - which does not include the @BALTINAS results - only if BALTINAS is actually mentioned in text not with an @ mention… ?
There are at least 4 times I have used an @BALTINAS and the only results showing are for the ones that actually have BALTINAS written in the title as well as the original section of BALTINAS that I did… ? I thought it only just started to not work but when I further tested - it looks like any @MENTIONS do not show up unless the actual MENTION is done - so any @MENTION search does not show the results at all of the @MENTION ?
Hi @Tim_Grose and thanks for the additional info, I do understand what is happening here, and it is actually an expected behaviour! Let me explain a little bit more!
In Asana you can indeed use @ to mention people, tasks, or projects (more info in this article: https://asana.com/guide/help/fundamentals/text#gl-at-mention) and it is indeed very useful when you want to hyperlink other tasks in a comment or task description. But the “@” shouldn’t be used when searching for these tasks. So instead of searching for @BALTINAS, simply search for BALTINAS and you should find all tasks including the word “baltinas”
Hope this helps, but if you have any follow up questions, or if there is anything else I can help with, please let me know!
I am pretty sure any @Baltinas hyperlink will not show up when searching just Baltinas
Not putting an @ does not show the results still.
Here I have deleted the word BALTINAS out of two TITLES (but they are still @Baltinas hyperlinks) and those two results disappear in the search results?
Thanks for the follow-up and additional info @Tim_Grose; let me check in with our team on this question and see if we can find a way to help! I’ll be in touch as soon as they get back to me!
Thanks for your patience @Tim_Grose, just heard back from our team this morning!
So as it stands, the best way to search for tasks where you hyperlinked “Baltinas” is to search with its URL; you actually don’t need to use the whole URL but just the last set of digits as shown in the screenshot below:
I’m aware this is not ideal and hopefully we can come up with something better in the future, but in the meantime, I hope this helps!
Thanks Marie but that is not a great outcome at all? Very counter productive - so I hope they can fix that at some stage