@Mentioned Only Notifications

Apologies in advance if this was already asked. Is there a way to filter my Inbox to only see the notifications where I am @ mentioned directly?
I am added as a Collaborator to so many tasks that it is cluttering my @ mentioned inbox filter to the point where I lose track of the messages where I am actually mentioned and may need to respond.

Thank you.

@Dayna_Brisco,

Have you tried the filter at the top of your inbox?

image

If this isn’t filtering out comments where you haven’t been specifically @mentioned you may be experiencing a bug.

Christine

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Thanks @Christine_Bolton. Yes, this is what I have my filter set to, however I’m getting all notifications from comments on tasks I am added as a Collaborator (without being directly mentioned). See example below. Is there a way to fix this or reset?

@ambforumleader @pforumleader – can anyone confirm this isn’t expected behavior? I can’t replicate it.

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Cannot replicate it either. For me it works as intended

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Maybe you were notified once, and then Asana shows that comment and the next ones?

Yes, this is the case. I was mentioned in previous comments, and have continued to receive notifications for all new comments in the task.

But have you archived the initial notification where you were mentioned?

I suspect this is a bug.

I have changed the category of your post to a bug. Let’s see.

Hi everyone, thanks for flagging this. I couldn’t replicate this on my end either, but I’ll escalate the case to our Developers for confirmation. I’ll get back to you as soon as I have updates

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Hi @Dayna_Brisco, sorry for the delay. The Developers had a look into this case, and they’ve confirmed that no changes have been made to inbox filters. They were not able to replicate this either, however, they’ve noted that if:

  • you were @mentioned on a task at some point
  • later, many other activities happened in that same task

If you have all the latest activity expanded, it can be unclear that you were in fact mentioned earlier. They’ve provided a screenshot with a similar behavior:

I hope this helps clarify! Let me know if you still have any questions!

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