Making Asana More Accessible

Hello!

I’m reaching out to connect with any folks who are interested in, or are working to advance, accessibility in Asana.

Accessibility is important because it breaks down barriers for people experiencing vision, cognition or motor function challenges. When we design digital tools and content with these experiences in mind, or when we make our digital tools more compatible with assistive technologies (screen readers, magnifiers, alternative keyboards, e.g.), we can improve accessibility for everyone.

Asana has made a public commitment to accessibility, and I’d love to know about what the roadmap towards WCAG 2.1 AA Guidelines looks like – are we 6 months away, or 5 years away from that goal? What aspects of accessibility will be tackled first, and what will take more time?

I’d also love to hear from anyone with use cases to share about how they made Asana more accessible. Are there features you use, or avoid, to make the tool more accessible to more people?

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Hi,

I worked on a document to help people with ADHD use Asana, does this apply as accessibility?

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Hi Bastien,

Thanks for sharing this guidance. Yes! accessibility includes cognitive accessibility - people with learning disabilities, developmental disabilities and the like.

The WCAG entry on cognitive accessibility is pretty informative - IMO the heart of it is this:

There are many things that designers and developers can do to:

  • avoid accessibility barriers that exclude people from using their products
  • optimize the user experience of people with cognitive and learning disabilities
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Hi Cara,

Have you had any progress on this? I am part of an institution-level push for digital accessibility, and am also looking at Asana as a potential project management solution. Asana’s statement regarding accessibility leaves much to be desired. I’m just wondering if you have been able to use Asana in a way that is digitally accessible, even WCAG compliant.

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Hi Emmanuel,

I’m still trying to gather information about this. I’ll be honest – it hasn’t been easy to come by. Where I work, we’re contemplating doing our own internal assessment of Asana’s accessibility from a user perspective. At a minimum, we want to identify best practices that maximize accessibility, and maybe even find ways for how Asana could make improvements that would benefit all users.

Let’s stay in touch so that we can compare notes and/or support each other!

Cara

Please reach out to me. We are a diverse team with staff with cross disability’s and are looking for resources for them to navigate and access Asana and the content. Our most critical priority is for a staff member who is visually disabled and requires a screen reader full time for her role.

LNaillon@LINCIdaho.org

Looking forward to connecting and thank you for your work in this critical area. Cheers!

I used to work for a nonprofit with 76% of our staff having some kind of disability. A great many of them had varying visual abilities. Each one had a different preference for what would work best for them in our technology in the office, some using screen readers, other screen magnifiers, etc. I would HIGHLY suggest that if you are doing an internal assessment, it is not completed by people without disabilities. The end users should be the ones to give you the best feedback. There are agencies out there that do nothing but give feedback and recommendations on compliance and versatility of a product, and it is done by people with disabilities. AccessiBE is one example of this. Anyway, please consider this in your team’s review. I have had grant writers on my previous teams who had low vision, and having a project management software like Asana would have been wonderful, but only if it would have worked cohesively with various types of magnification or interactivity with low-vision software that is installed for reading and magnifying screens.

How is it that something as simple as sound notifications for messages and/or @mentions for individuals with visual impairments hasn’t been developed? This is a very common disability and this would be very easy to development/implement on your end.

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I a trying to get information now as we have a staff member who is visually impaired and…this is really disappointing.

https://help.asana.com/hc/en-us/articles/14140001859099-Accessibility is where you can find the current accessibility options. But I agree there needs to be some more progress made. Make sure that in the product feedback section you vote up any current suggestions or if you cannot find ones that are specific that you create your own for others to vote on

Hi - sorry for the delay in responding.

I’m in a new role now - but my former team was looking at doing an in-house accessibility audit. For example, how does it work for someone who is using a screen reader? How do the colour options work for people with different forms of colour blindness?

Hi Cameron,

Is it possible to gather some data, and share back with the community, what this person’s experience of using Asana is, and how it could be made better?

This could potentially help identify areas developers could focus on to improve the user experience.

Possibly. I am still in the research phase and deciding what platform we want to use…

Hi all,
I work for the Royal National Institute of Blind people in the UK. I myself am visually impaired. My division is tasked with finding a platform that will allow us to create forms that are accessible for those with visual impairments. I make use of ZoomText which offers a screen reader function. My fellow visually impaired colleagues may use JAWS screen reader which is heavily reliant on keyboard shortcuts/commands. For the most part it would seem Asana is generally ok from an accessibility perspective but there are technical gaps that need closing/adressing. I have created a form and our accessibility team have rejected it on certain features linked to accessibility barriers and to be honest I cannot find a single resource to help me make the changes I need to counter these rejections. I really enjoy using Asana and so far it offers the best form option but is there a way to actually get in touch with the developers so we can look to improve the short falls? Accessibility in tech is a major issue as majority don’t work. If it is at all possible to be able to speak to someone from Asana it would be amazing. Please do let me know what avenue I need to follow to give product feedback and if there is a way to have dialogue on the matter? Our technical divisions have a wealth of knowledge and advice they can provide to Asana to help with improving accessibility.
Thank you.
Adrienne Bradshaw
RNIB UK

Hi, do you have any insights to share re the current state of Asana in terms of accessibility since your post? Many thanks. Wish to sign up our organisation but needing clarity re state of affairs for screen readers and magnifiers. Cheers!