Jira cloud rule not copying to new project when created from template

English Forum Tips and Tricks
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Briefly describe (1-2 sentences) the Bug you’re experiencing: Within a project template a number of rules require the Jira Cloud interface. However when creating a new project from this template the rules that contain any Jira integration are not added to the new project.

Steps to reproduce:

  1. Create a new project template.
  2. Add a new rule to create a Jira issue when a task is added to a section.
  3. Create a new project from a template, select the newly created project template.
  4. Check the rules added to the new project. The rule will not be there.

Browser version:
Microsoft Edge
Version 94.0.992.38 (Official build) (64-bit)

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As a new user I can only upload 1 screenshot apparently

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Hi @Ashley_Heyhorn, welcome to the Asana Community forum :wave:t2:

I’m sorry to see that you’re running into an issue with the Jira integration! In this case, I suggest contacting our Support team as our Technical team will be able to look into this further for you.

You can reach out to our Support team by following the steps here → How to contact our Support Team ✉

I hope this helps! :slight_smile:

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