Issue with Microsoft Teams Integration

Why do my conversations and notifications look like this in Teams?

any ideas how to fix it as it looks a real mess. Thank you!

Hi @amanda.jackson, thanks for reaching out and sorry for the trouble here!

Can you please confirm if you experience this issue after you deauthorize and install again the Asana for Microsoft Teams integration? You can click your profile picture and them My Profile Settings to access your Apps tab:

Looking forward to your reply!

Hi - sadly not! :frowning:image

Hi @amanda.jackson, sorry to hear the issue persists!

In order to investigate this further and have a closer look at your account, I recommend you contacting our Support Team. Please make sure to provide them with the URL of this thread so you don’t have to explain everything again.

To contact our Support Team, simply follow these steps: How do I contact Support? .

Sorry for not being able to assist you further via the Forum. Our Support Team will be more than happy to help you with this. Have a nice day!