is there any way for me to sign in or ask for support from the system to access and transfer all my projects, tasks of the gg disabled account to new asana account?

hi guys,

Please advise me if my frequent google account to log in asana is disabled (because I violate google policy by accident and I already sent the request to gg for their review). The fact that my disabled gg account has led me unable to log in asana to do my daily work.

So, is there any way for me to sign in or ask for support from the system to access and transfer all my projects, tasks to new asana account?

Highly appreciate and welcome all your advice.

Hi @tran_thi_thu_trang, welcome to the Asana Community forum :wave:t2:

You can reach out to our Support team and they will be able to assist you with accessing your Asana account.

You can reach our Support team by following these steps: How to contact our Support Team ✉

I hope this helps :slight_smile:

Thank you for your prompt reply @Rebecca_McGrath , I did send the email to your support team yesterday and they replied that they will get back to me as soon as possible.
May I ask 1 question? How long do I get the answer from your support team approximately?
Hope to receive your feedback soon.
Tracy

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