iOS has no notifications whatsoever?

No notifications as well on Iphone I get the little 1 sign on the app but thats it. Notifications work just fine on OSX and Browser apps. I also tried the alternate download link. Anyone have any updates? Thanks

Hi, so my company has gotten asana onboard for task tracking etc. I do not receive any notifications even if all the settings are right. Could you please help me and the strange thing is when I separately go to notification in my settings asana isn’t there in the option.

Pls help me get the notifications. I get emails and that’s it. I want to know if there is any new update on the tasks or if someone has assigned any task to me.

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Asana notifications on iOS were working fine for me until recently.

Right after the new year I stopped receiving notifications on my phone and I get the same error that @Ishan_S.A is facing.

Edit: I should also mention that I have tried reinstalling the app multiple times now to no solution. I don’t even get Asana as an app in my notification settings page.

Please help :pray:t4:

Hey @Ishan_S.A - did you manage to fix this issue?

@Marie — could you help with this?
We’re still facing issues on this :pray:

Hi @anon11367087,

This is the type of issue that is very to difficult to troubleshoot from the Forum, so I would recommend reaching out to support. But here are a few things that may help:

  • iOS Settings → Asana → Notifications → Allow notifications
  • iOS Settings → Notifications → Allow notifications → make sure to choose the adequate options
  • Asana app → Account → Push → make sure everything is enabled for Genera and Activity
  • Ensure your phone isn’t in Do not disturb mode or in a custom mode which blocks Asana’s notifications

If this doesn’t help, please reach out to support with screenshots of all the settings listed above, they should be able to take it from there.

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