Briefly describe (1-2 sentences) the Bug you’re experiencing:
When a user partially fills out our web request form (URL available on request by Asana team), but changes their mind & abandons the form without completing it or hitting “submit”, the incomplete form creates an Asana Ticket anyway. We do NOT want this behavior, it is an extreme nuisance forcing our team to have to respond to every such incident and ensure the user did not intend an actual request to be submitted (in all cases the answer was “no, I ditched the form” BUT it’s protocol to follow up).
Steps to reproduce:
Visit our web request form (I will share URL with Asana team member ONLY, not publicly here, please email me) and fill out partially. Do not complete, do not submit. Wait a few minutes. An asana ticket will be created on our board.
Any/all as far as I know
Upload screenshots below:
There’s a delay between abandoned form and creation of blank Asana ticket. I’ll upload one when the next test thereof comes in (deleted all existing already)