# Importing task via sending email not working

**URL:** <https://forum.asana.com/t/importing-task-via-sending-email-not-working/94978>\
**Category:** App Integrations\
**Tags:** import-export, emails\
**Created:** [21 September 2020 10:19 UTC](https://forum.asana.com/t/importing-task-via-sending-email-not-working/94978 "2020-09-21T10:19:32Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Marie](https://sea2.discourse-cdn.com/asana/user_avatar/forum.asana.com/marie/32/42208_2.png) [@Marie](https://forum.asana.com/u/Marie)\
**Post date:** [21 September 2020 16:11 UTC](https://forum.asana.com/t/importing-task-via-sending-email-not-working/94978/5 "2020-09-21T16:11:30Z")

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HI @FelipeCdS,

If you’re using Gmail, I’d recommend following these [steps](https://forum.asana.com/t/recent-email-security-update-how-to-fix-we-couldn-t-process-your-email/17732/38) suggested in another topic. If this doesn’t help I would recommend reaching out to our [support team](https://forum.asana.com/t/how-to-contact-our-support-team/87774) who will be better suited to help!

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_[View the full topic](https://forum.asana.com/t/importing-task-via-sending-email-not-working/94978)._