I can't see the panel on my account

Briefly describe (1-2 sentences) the Bug you’re experiencing: I don’t lnow my password. I click on the link I recieved on my e-mail to create a new one, but it only opens a page with the groups of my work and the left side panel is completely black:

Browser version: Google Chrome. Version 75.0.3770.142 - 64 bits

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Hi @Daniela_Lopes and welcome to the Forum! :wave:

It sounds like you are stuck on the account creation screen. To solve this issue, please follow the steps of this article: https://asana.com/guide/help/faq/common-questions#gl-account

If this issue persists or you need further assistance, and in order to speed things up, I would recommend you to reach out to our support team. They will be able to take a closer look into this and help you further. When you do, make sure to share the URL of this thread so you don’t have to re-explain everything.

Of course, if you have any other question, feel free to post in the Forum, we will be more than happy to help!