When attempting to log in a new user on two Galaxy Tabs I am receiving an unsupported browser notification. On two other Galaxy Tabs Asana is crashing when attempting to log in.
Welcome, @Brandon_Hatfield,
Are any of these running a version less than Android 9.0? That would not be supported.
Additionally, try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.
Thanks,
Larry
They are on Android 11. I did file a support ticket and was informed the office is currently closed.
Also, your troubleshooting steps seem to be for a computer, not a tablet. Thank you for any ideas that may help my situation.
I figured it out. I uninstalled the Samsung Internet app. Log in successful.
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Well done!
Sorry I wasn’t more helpful. And I’m guessing Asana Support might have been closed for May Day.
Somehow your post triggered a realization that the Samsung browser wasn’t on the supported list. I couldn’t have done it without you.
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