I can't access to my attached files


I can’t access to my attached files, I get the following error: asana-user-private-us-east-1.s3.amazonaws.com.

How can I solve it?


Hi @Francisco_Alfredo_Sa and sorry for the trouble!

Are you having the same problem when logging with another browser? I would also recommend to try logging from a private/incognito window.

Keep us posted!


My organization is having the same issue, We can not attach or view attachments company wide. When will this be resolved?



The problem persisted yesterday also in private browsing, but today worked as regular.



Ours had been acting up since Midday yesterday and is still not working.


Was something been done about that? I’m still not having the access.