How to migrate a team user to a guest account?

We had some users that were setup in error as team members instead of guests. How can I change them to guests without completely deleting their profiles and losing all of their assigned tasks?


Hi @Jessica_Holt, welcome to the Asana Community Forum :wave:

In order to transition a Member to a Guest, you will need to have this user add an email address with a domain that is not associated with your account first, and then remove this user from the Organisation and re-add them back,

If you need assistance with this, you can reach out to our Support team.

I hope this helps! :slight_smile:

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