How do I completely delete Asana fields? We use Missive for email management, which connects via an Asana integration. However, the fields we deleted still show up when we are choosing fields in Missive. I already asked Missive’s support how to refresh it, but they mentioned those fields might not be fully deleted on the Asana side, which is why they are still appearing.
Hi @Ciara_Sabud have you already attempted to delete the fields from your project and they’re still showing up? Are the fields local to your project only or are they also in your company library?
Interesting. Have you already tried breaking the integration/connection and re-establishing it? Or re-creating the single select field?
Yes, I tried doing that already and still the same. When I deleted a field, it only grayed-out but not to the point that it will completely removed in Missive.
Ah, that’s unfortunate. Honestly, this seems more like a Missive development issue rather than Asana. Clearly their application is detecting that the field selections are no longer active (since they’re greyed out). Is your single select field in Asana local only to your project or is it also across your organization’s library?
It is across organization’s library. Thanks!
This happens because Missive isn’t checking whether the enum_option has the enabled value set to TRUE or FALSE.
When you delete an option from a select or multi-select custom field it still technically exists from an API standpoint. It just has a state of enabled=FALSE.
Recommend submitting a feature request to Missive’s Canny Board asking them to exclude the disabled options in their logic. You can tag Philippe Lehoux or Etienne Lemay to try to escalate it. You can reference this documentation: Get a custom field