How does Asana price, and exactly who is considered to be a user?

Hey Asana Community. Good morning. I am new to Asana. I have a question.

When it comes to users, how does Asana bill? Let me clarify.

Historically, we’ve used Basecamp for our project management SaaS tool. I know that some platforms, will increase pricing at certain points, as we add users inside of our organization. However, if I add clients… I can add as many as I want.

Same with Monday.com. Over 5 users, and they’ll increase my price. But I have have as many “guests” (aka clients) as I want.

Does Asana work in the same way? Or are ALL users going against my pricing package?

I’d appreciate your help.

If I am not mistaken, you pay for “Premium seats” which means you can add clients but they don’t have to be Premium, you choose who is premium and who is not. @Marie can you confirm please?

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Of course @Bastien_Siebman ! @Brian_Webb1 as long as your clients use their own domain (= different than yours), you can add them as Guest (Setting up an organization in Asana | Product guide • Asana Product Guide). And there is no limit when it comes to Guests, you can add as many as you like for free!

Hope this helps! Let me know if you have follow-up questions! :slight_smile:

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