Hi there
I have just created a new account and its automatically given me a free trial. I do not want to be upgraded or use the premium features. I want to use it for personal reasons and link a couple of projects with my wife who has a free account to keep track of household tasks. How do i do this? I don’t want to get to the end of the free trial and have my projects locked like my wife did even though she didn’t use any paid features.
I should add, I have gone onto billing but the option to cancel the upgrade is not available as it is within the 14 days and there is no credit card.
Hi @Paul_Morrison, welcome to the community!
If no payment details were added, the trial will simply expire on its own and you won’t be charged. The cancel flow in Billing is for trials where payment details were added.
When the trial ends, your account reverts to the free tier. Your data is not deleted, but you will lose access to paid features such as rules, goals, and portfolios.