How do I gain access to an inactive user's comment-only project?

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#1

My organization is just starting to do a “Spring Cleaning” of old and unused projects. However, we’ve come across a few projects that we only have “comment-only” access to. Normally, I would just ask the project owner or a project member to provide access or clean it up themselves, but in this case, the user is the only member in the project and no longer works at my organization, so she has been removed from Asana. I am an Admin for my organization but haven’t found anything to allow me to gain access.

Does anyone have any suggestions for how I might gain access to these projects?


#2

Hi @Alicia_Janowski :wave:t3:

I would recommend reaching out to our support team, they should be able to help you gain access to these projects! To reach out to the Team, simply follow the steps in this post. And of course, if there is anything else I can help you with, please let me know!