How do I ensure my team are getting notifications on tasks they are assigned to?

Hi,

I am using Unito to sync between Jira and Asana which means that I am unable to @mention my team members in comments. How can I ensure they are notified of my comments on tasks even when they are not tagged?

@Marc could you help?

Hi @Jennifer_Robertson (thanks for the heads up @Bastien_Siebman),

Unito does actually support @mention syncing! Here are the docs: https://guide.unito.io/en/articles/3478509-how-to-sync-user-mentions-and-get-notifications-from-the-right-tool

It’s an early feature and not all tools are supported yet. I’ll check with the team tomorrow where Asana support is at, but do ping them directly with the in-app chat. They listen to customers more than they listen to me :wink:

Cheers
Marc