I am trying to access past Asana bills that my accountant requires. I am no longer a premium user and the options for billing that appear under organisational settings when you are a premium user disappear. I have spent ages trying to find a way to access my bills from when i was a premium user earlier this year but cannot find them. Please help me access my previous bills.
Hi @Gavin_Preston and welcome to the Forum!
Sorry for the trouble here. In order to help you with this, I would recommend to contact our Support Team from the email address that was the Billing Owner of the Premium subscription, and they will be more than happy to assist you with this. To contact our Support Team you just need to follow these steps: How do I contact support
Please note our team is currently tackling some backlog, so they’re a little slower than usual getting back to users.
I hope this helps Gavin but please let me know if there is anything else I can help you with.