Horizontal scroll in Timeline view not working

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1

Briefly describe (1-2 sentences) the Bug you’re experiencing:

When I get to the timeline view, I don’t have the option to horizontally scroll and I think I used to be able to. It’s very frustrating so I’d like some help resolving it.

Steps to reproduce:

Go to the timeline view and zoom out enough so that not all of the tasks are showing. Try to scroll side to side.

Browser version:

Chrome: Version 84.0.4147.89 (Official Build) (64-bit)

Upload screenshots below:

Screen Shot 2020-08-03 at 10.34.05 AM
Screen Shot 2020-08-03 at 10.34.05 AM2968×2436 345 KB

2

Hi @anon99591810, welcome to the forum! Sorry for the trouble here!

I tested this on my account and I have the option to horizontally scroll the Timeline view:

Screenshot 2020-08-04 at 12.15.28
Screenshot 2020-08-04 at 12.15.281968×964 68.5 KB

Please try the steps in this article and let me know if the issue persists.

Let me know if you have any questions!

3

Thanks for the info. I tried everything in the article with no luck. The websocket failed, but I am not using a corporate computer. I am using a personal computer and there is no firewall or antivirus software on here that I’m aware of.

The interesting thing is, that when I reload the page, I see the horizontal scroll bar appear for a couple of seconds and then disappear. And it won’t come back after that.

4

I had the same issue on my mac laptop with macOS 11.0.1 and Firefox nightly (85.0a1)

  • I cannot move timeline with mouse dragging (press left button and move cursor)
  • In the same time, I can move timeline with double finger panning horizontal on touchpad, both build-in touchpad or bt connected magicpad